Legal
Privacy notice (GDPR)
Statement of the controller to individuals on the processing of personal data — and what happens to the details you send through this website.
Personal data security
At APiA d.o.o. we are aware of the value of your personal data, so we work every day to ensure that it is processed properly. This statement informs you about what matters in the protection of your personal data. Please read it carefully before you give consent to the processing of your personal data. We guarantee that your personal data will be processed in line with the latest standards and data-protection legislation.
Who is responsible
APiA d.o.o., Ul. 25. maja 17/a, SI-5000 Nova Gorica. Management: Gojače 5b, SI-5262 Črniče. E-mail info@apia.si, phone 05/36-43-895.
What personal data is
Personal data is any information relating to an identified individual, whatever its form — information by which you can be identified, for example a personal ID number, tax number, health-insurance number, phone number, vehicle registration number or personal bank account number.
Special categories of personal data reveal racial or ethnic origin, political opinions, religious or philosophical beliefs or trade-union membership, and include genetic and biometric data used to identify a person, data concerning health, sex life or sexual orientation, and data on convictions.
How and for how long we keep your data
Personal data collected on the basis of your explicit consent is kept in an electronic or physical filing system until you withdraw your consent, or for as long as needed to achieve the purpose for which it is processed or to meet legal requirements. All filing systems are protected with up-to-date technical means.
Processing and use of your data
Under the Regulation the company may manage, collect and process your personal data only on the basis of your explicit written or electronic consent, where it is needed to conclude a contract with you, or where the law requires it (for example the data on an invoice).
Personal data that requires your explicit consent is processed only for the purposes for which you provided it. We will not lend or sell your personal data to third parties without informing you first and obtaining your explicit written consent, and we will not process it in any way incompatible with those purposes.
Forms on this website
When you send the inquiry form or the contact form, the details you enter (name, e-mail, phone, the store or division you choose, what you need, quantities, delivery or pickup and your message) are delivered to us by e-mail through a form-delivery service (Web3Forms) on the network of our hosting provider (Cloudflare, Inc.).
We use them only to answer your inquiry and keep them as long as this and any business that follows require. Photos and plans you send us by e-mail are used only for your inquiry.
The assistants on this website
"What do I need?" and "Ask APiA" send the text you type to an external AI service provider (data processed in the USA), only to generate the answer. Nothing is stored by this website. Please do not enter personal data.
The answers are generated automatically from the content of this website and are for information only. Prices, stock, delivery and technical advice come only from APiA.
Hosting, cookies and links
This website is hosted by Cloudflare, Inc. To deliver the pages and protect them against misuse, the host processes technical data such as your IP address and the time of the request. The website sets no cookies and uses no analytics or tracking.
Links to Google Maps, Facebook, E-APiA, KAPRIOL Slovenija and the makers' websites open those services only when you click them; their own privacy policies apply there.
Withdrawing consent
You may withdraw your consent to the processing of personal data at any time, for one or all purposes. Send a written withdrawal to our postal address or to the e-mail address on this website. After a withdrawal we delete all collected personal data and stop processing it immediately.
Your rights
Right to erasure and rectification: you may ask the controller to correct or complete inaccurate or incomplete personal data about you, or to erase it without delay; the controller informs you of the correction, completion or erasure without delay.
Right to restriction of processing where the data is inaccurate or unlawful, the purpose has ended or you have objected. Right to data portability: you may ask for your data, or ask that it be passed to another controller.
Right to object: besides withdrawing consent, you may at any time ask in writing that your data no longer be used for information or direct marketing; the controller then stops such processing immediately.
Right of access: you may ask whether personal data about you is processed and receive access to it together with the purpose of processing, the types of data, its users, the planned retention period and its source.
You can exercise all rights by a written request sent by post to our address or by e-mail.
Personal data breach
If a breach of your personal data is likely to result in a high risk to your rights and freedoms, we will inform you without delay, and we will notify the competent authority without undue delay and at the latest within 72 hours of becoming aware of it.
Right to complain
If your personal data is breached you may lodge a complaint with the supervisory authority: Informacijski pooblaščenec, Zaloška 59, 1000 Ljubljana, gp.ip@ip-rs.si.
We process all collected data only for the purposes listed, in line with the Personal Data Protection Act, other relevant legislation and Regulation (EU) 2016/679 (GDPR).